Policy Document
Privacy Policy
How MTG handles personal information collected through this website, enquiries and service discussions.
Last reviewed: 26 August 2026.
Who we are
Merchant Trade Guarantee Corporation Company Limited (MTG) is incorporated under the laws of Thailand and operates as a non-bank financial consultancy and facilitation company for corporate and professional clients.
This Privacy Policy explains how MTG may collect, use, store and share personal information through this website, enquiry forms, email correspondence, consultation requests and service discussions.
Information we may collect
We may collect contact details, company details, role or title, service interests, enquiry content, preferred department, communication preferences and any business or transaction background you choose to provide.
We may also collect technical information such as IP address, browser type, device information, referring pages, pages visited and approximate interaction times where this information is generated by hosting, security, analytics or form-submission systems.
How we use information
MTG uses personal information to respond to enquiries, route messages to the correct department, assess whether our services may be suitable, arrange consultations, prepare service discussions, maintain business records and improve website reliability.
We may also use information to protect our website and business, manage legal or compliance obligations, verify professional or corporate context, and communicate updates that are directly relevant to an enquiry or engagement.
Legal basis and consent
Where applicable, MTG processes personal information because it is necessary to respond to a request, take pre-contractual steps, perform a written engagement, comply with legal obligations, pursue legitimate business interests, or because consent has been given.
Where processing depends on consent, you may withdraw that consent at any time. Withdrawal does not affect processing already carried out before the withdrawal.
Sharing of information
MTG may share limited information with hosting providers, form-processing providers, email and security vendors, professional advisers, counterparties, banking or institutional contacts, technology partners, regulators or other parties where this is necessary for the requested purpose or required by law.
MTG does not sell personal information. Where external providers support the website or form handling, they are expected to process information for the relevant service purpose.
International handling
MTG works with international clients, counterparties and service providers. Personal information may therefore be handled in countries outside your own location where this is necessary for website operation, enquiry response, service discussion or compliance purposes.
Where required, MTG will take reasonable steps intended to protect personal information when it is transferred or accessed internationally.
Retention and security
MTG keeps personal information for as long as reasonably needed for the purpose for which it was collected, including enquiry handling, business records, legal obligations, dispute management and security requirements.
We use reasonable organisational and technical safeguards to protect information. No website, email system or online transmission can be guaranteed to be completely secure.
Your rights
Depending on applicable law, you may have rights to request access, correction, deletion, restriction, portability, objection to processing, withdrawal of consent or review of automated decisions where such rights apply.
Requests can be sent to MTG using the contact details below. We may need to verify your identity and the business context of the request before acting on it.
Contact
Questions about this Privacy Policy or requests relating to personal information can be sent to inquiries@merchanttradecorp.com.